With the Corona Pandemic, online shopping has increased and fraud has increased along with online shopping. A recent incident took place in Jammu, where Amazon ordered a DSLR camera from an individual named Gaurav Sarngal, who is a lawyer, but he got a DSLR camera box and a water bottle in his parcel.
While talking to the media Gaurav said ” I ordered a FujiFilm XT 200 DSLR camera which costs around 53000 from Amazon. On December 1st I received the parcel. I was surprised when we opened the parcel as in the parcel we received a DSLR ban along with a water bottle and the DSLR bag was brown but during the time of shopping black DSLR bag was mentioned”.
He further added that “I immediately registered a complaint at Amazon Customer Care and Amazon’s executive said that we will attain your complaint within 2 days .But after 2 days we didn’t get any response to which I again called them this time their executive said that we are investigating and it will take 3-5 days.
A senior official from Amazon said yesterday when I called them to know about the status of my complaint that we have investigated the matter and you have received the DSLR and he also said that you can file a legal complaint against us.
“Today when I approached the IG Crime Branch and his PA said that this is a case of Cyber fraud and when I reached the Cyber Cell the officials told me that they can’t register the case as the case doesn’t lie in our judiciary. Now we will approach the court to look into the matter”, Gaurav added.